How to remove the captcha in the card form layout?

  • mvelizondo
    Asked on July 12, 2018 at 6:10 PM

     

    Hi,

     

    is is there a way to remoce the captcha from my forms? These forms are only shared with specific people so I don’t need this feature.

     

    thanks!

  • Jed_C
    Replied on July 12, 2018 at 6:33 PM

    Yes, you can delete captcha widget. Just click on the widget and click on the "Trash" icon.

    1531434813trash icon Screenshot 10

    Let us know if you have any questions or if you need further assistance. 

  • mvelizondo
    Replied on July 12, 2018 at 7:43 PM
    I never added that captcha widget to my form. So how do I remove it?
    Get Outlook for iOS
    ________________________________
    ...
  • Jed_C
    Replied on July 12, 2018 at 7:54 PM

    Please share the form URL to us so we can check the form.

    Looking forward for your response. 

  • mvelizondo
    Replied on July 13, 2018 at 9:43 AM
    Here it is the URL:
    https://form.jotform.com/81686762808168
    Silvia Valdes-Elizondo
    Revenue / Strategic Projects Accounting Manager
    [ktx logo]
    KIPP Texas Public Schools
    8509 FM 969 Bldg. 669 | Austin, TX 78724
    E: svaldeselizondo@kippaustin.org
    C: 512.710.7739 | O: 512.501.3643 ext. 0212
    ...
  • aubreybourke
    Replied on July 13, 2018 at 11:50 AM

    I accessed your stand alone form: https://form.jotform.com/81686762808168

    And I could submit it just fine. ( No captcha! )

    For example:

    15314969601jbkk Screenshot 10

    Are you embedding your form in a website? If so how are you doing it?

    Please try using an alternative embed method:

    Which-Form-Embed-Code-Should-I-Use

     

  • mvelizondo
    Replied on July 13, 2018 at 12:43 PM
    It doesn’t happen every time you submit the form it just happens randomly. I’m not embedding the form in a website, I’m just sharing the link with them.
    Silvia Valdes-Elizondo
    Revenue / Strategic Projects Accounting Manager
    [ktx logo]
    KIPP Texas Public Schools
    8509 FM 969 Bldg. 669 | Austin, TX 78724
    E: svaldeselizondo@kippaustin.org
    C: 512.710.7739 | O: 512.501.3643 ext. 0212
    ...
  • DonaldHag
    Replied on July 13, 2018 at 1:46 PM

    Is it possible to share a screenshot of the Captcha on the form? Once you remove the captcha in the form builder, you should not be able to see it on your standalone form.


  • mvelizondo
    Replied on July 13, 2018 at 2:43 PM
    This is what my users are seeing
    [cid:image001.jpg@01D41AA7.D834DA30]
    And I never include the captcha in my form it just started showing up so that is why I can’t take it out.
    Silvia Valdes-Elizondo
    Revenue / Strategic Projects Accounting Manager
    [ktx logo]
    KIPP Texas Public Schools
    8509 FM 969 Bldg. 669 | Austin, TX 78724
    E: svaldeselizondo@kippaustin.org
    C: 512.710.7739 | O: 512.501.3643 ext. 0212
    ...
  • aubreybourke
    Replied on July 13, 2018 at 3:15 PM

    You can try this CSS code:

    #rc-imageselect{

    display: none !important;

    }

    Instructions here:

    How-to-Inject-Custom-CSS-Codes


    Although I'm not 100% certain that it will work.


  • aubreybourke
    Replied on July 13, 2018 at 3:16 PM

    @Donald, here's a screenshot. Managed to find it. Its the Google Re-captcha

    1531509406h9bpr Screenshot 10

  • mvelizondo
    Replied on July 16, 2018 at 5:43 PM
    So, how can I disable it?
    Silvia Valdes-Elizondo
    Revenue / Strategic Projects Accounting Manager
    [ktx logo]
    KIPP Texas Public Schools
    8509 FM 969 Bldg. 669 | Austin, TX 78724
    E: svaldeselizondo@kippaustin.org
    C: 512.710.7739 | O: 512.501.3643 ext. 0212
    ...
  • Jed_C
    Replied on July 16, 2018 at 6:01 PM

    On the card layout forms, the captcha can be disabled via the form settings.

    Settings > Form Settings > Show More Options > Show Captcha on Submitting form (switch to No)

    How to remove the captcha in the card form layout? Image 1 Screenshot 30

    How to remove the captcha in the card form layout? Image 2 Screenshot 41

    If you need any further assistance, please let us know.