Jotform API error: Could not create SSL/TLS secure channel

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    Asked on July 13, 2018 at 05:53 AM

    When I am passing formid in jotform api is throwing error "The request was aborted: Could not create SSL/TLS secure channel."

    I am using Jot Form in our scheduler to get jot form data.


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    Answered on July 19, 2018 at 04:29 PM

    As SnowSystems mentions above updating to TLS1.2 on the platform you are developing for should solve the issue. For further assistance, do let us know.

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    Answered on July 19, 2018 at 06:03 PM

    What would be helpful in the future is to update the GitHub project to target a compatible version of the .net framework.

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    Answered on July 20, 2018 at 02:25 AM

    Please note that this was a recent change to use TLS 1.2 which has caused some issue. We are sorry for the inconvenience this may have caused. 


    If you are still experiencing any issue with the APIs, we request you to open a new thread on the support forum so that we can assist you. Alternatively, you may also send an email to so that our concerned team can look into it.

    Thank you!