Jotform API error: Could not create SSL/TLS secure channel

  • Profile Image
    Vconnect
    Asked on July 13, 2018 at 05:53 AM

    When I am passing formid in jotform api is throwing error "The request was aborted: Could not create SSL/TLS secure channel."

    I am using Jot Form in our scheduler to get jot form data.

    1531475700Untitled.jpg

  • Profile Image
    DonaldHag
    Answered on July 19, 2018 at 04:29 PM

    As SnowSystems mentions above updating to TLS1.2 on the platform you are developing for should solve the issue. For further assistance, do let us know.


  • Profile Image
    SnowSystems
    Answered on July 19, 2018 at 06:03 PM

    What would be helpful in the future is to update the GitHub project to target a compatible version of the .net framework.

  • Profile Image
    Kiran
    Answered on July 20, 2018 at 02:25 AM

    Please note that this was a recent change to use TLS 1.2 which has caused some issue. We are sorry for the inconvenience this may have caused. 

    @j_keil,

    If you are still experiencing any issue with the APIs, we request you to open a new thread on the support forum so that we can assist you. Alternatively, you may also send an email to api@jotform.com so that our concerned team can look into it.

    Thank you!