How to change card used to pay for subscription?

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    Rebloom
    Asked on July 13, 2018 at 06:17 AM

    It has been necessary for our company to change our bank card. As you use the bank card to collect payment, can you please advise how we update our details online.


    Thanks

  • Profile Image
    aapatil
    Answered on July 13, 2018 at 09:20 AM

    You can refer to the article on How to change my Payment Method. This article guides you through the process of changing your billing card details step by step. 

    Let me know if this helps or you need further information.

  • Profile Image
    DonaldHag
    Answered on July 13, 2018 at 11:53 AM

    Log in to your account and go to the billing page: https://support.jotform.com/myaccount/billing

    Scroll down and click the Change Credit Card button. This will enable you to change the credit card from the old one to a new one.

    1531497082billing - change credit card.p