How to change card used to pay for subscription?

  • Rebloom
    Asked on July 13, 2018 at 6:17 AM

    It has been necessary for our company to change our bank card. As you use the bank card to collect payment, can you please advise how we update our details online.


    Thanks

  • aapatil
    Replied on July 13, 2018 at 9:20 AM

    You can refer to the article on How to change my Payment Method. This article guides you through the process of changing your billing card details step by step. 

    Let me know if this helps or you need further information.

  • DonaldHag
    Replied on July 13, 2018 at 11:53 AM

    Log in to your account and go to the billing page: https://support.jotform.com/myaccount/billing

    Scroll down and click the Change Credit Card button. This will enable you to change the credit card from the old one to a new one.

    1531497082billing   change credit card Screenshot 10