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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Page form isn't displaying.

    Asked by eyezzon on November 29, 2012 at 11:11 AM

    Page form doesn't display at all.

     

    help!

    Page URL:
    http://eyezzon.com/

  • Profile Image

    Answered by eyezzon on November 29, 2012 at 11:17 AM

    It seems to be a lightbox issue with your forms.

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    Answered by pinoytech on November 29, 2012 at 11:32 AM

    Hi eyezzon,

    Your form is working fine in my end upon checking. The issue has something to do with the SSL limit which is why your form is not working on your website. Free account are only allowed up to 10 SSL secure submissions per month. I would suggest you to upgrade your account to Premium to increase submission quota. However, if you don't want to upgrade your account then please use a non-secured form into your website to avoid this from happening again. I will now re-activate your account for the main time in order for you to update your form code that you embed into your website or upgrade your account.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by eyezzon on November 29, 2012 at 11:53 AM

    The form isn't setup for SSL. 

     

    This is the script:

    <script src="http://max.jotfor.ms/min/g=feedback2"  type="text/javascript"> new JotformFeedback({ formId:'23256782640153', base:'http://jotform.us/', windowTitle:'Membership / Application for Attendence', background:'#000000', fontColor:'#fff', type:2, height:550, width:750 }); </script> <span style="text-align: center;"><a class="lightbox-23256782640153" style="cursor: pointer; color: rgb(255, 255, 255); font-family: 'Source Sans Pro',sans-serif; text-decoration: none;"><strong>MEMBERSHIP APPLICATION</strong>



    Your lightbox test doesn't work even. Something is wrong.
  • Profile Image
    JotForm Support

    Answered by Goldo on November 29, 2012 at 12:09 PM

    Your lightbox seems to work for me as well. I even manage to fill out the form and submit through your website. Let me know if you receive the submission, please.

    Please see this screenshot as well. I have also tried to copy/paste the lightbox code you've provided and it's good. Not sure what's happening your end.

    Have you tried using a different browser? Have tried using Firefox and Chrome looks fine. Clearing cache might help as well.

    Let me know.