What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    FOr the $9.95 solution, can you have 1,000 monthly submissions + 1,000 secure submissions + 1,000 payments?

    Asked by alstos on November 29, 2012 at 11:52 AM

    for a total of 3,000 submissions?  What happpens if you go over one month?  Are you chagred $49.95 for just that one month and then can go back to $9.95 when you fall below the 3,000 submissions?

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    Answered by jeanettebmz on November 29, 2012 at 12:07 PM

    Our current Premium plan allows 1,000 for each non secured submissions, secured ones and Payments on a monthly basis. On the first day of the next month the counter gets reset to zero. So, you will not need to upgrade to Professional (49.95) if you expecting to recieve less than that amount in a month period.

    I hope this clears your doubts



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    Answered by guest_23064933445050 on November 29, 2012 at 01:14 PM

    So if we go over the 3,000 toal the next month, are we billed 49.95 for that month, and the 3rd month go back to 9.95 if we are under 3,000?

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    Answered by jeanettebmz on November 29, 2012 at 01:22 PM

    If you recieve within one month period more than 1,000 submissions on each item (non secure ,ssl and payments) , you will get a warning stating you would need to upgrade to the next plan (Professional) so this is not an automatic charge but a manual process to complete on your end, if you do nothing, the forms will be disabled.

    Then if for the next month period, you recieve less than 1,000 , then you can switch back your subscription to Premium

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    Answered by alstos on November 29, 2012 at 01:38 PM

    On every itme or on one of the items?

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    Answered by jeanettebmz on November 29, 2012 at 02:21 PM

    1,000 for each item , please refer to this page in order to have a better idea of what you are getting for $9.95 on a monthly basis