The form wont process payments

  • hoopexpo
    Asked on July 14, 2018 at 11:35 AM
  • Adrian
    Replied on July 14, 2018 at 1:59 PM

    Can you please give us the Form URL of the form that you are having problems with and more details on the issue. Are you getting an error when a submission is made? Is the form embedded on a website?

    I have noticed that two of your forms are integrated with the Stripe Gateway.
    https://www.jotform.com/build/81935679436169
    https://www.jotform.com/build/81797725336166

    The Payment Integrations are set to Test Mode. If you want to charge real credit cards, make sure to set the Mode to Live Mode.

    1531591143test Screenshot 10