Can I cancel my plan at any time?

  • jlsans00
    Asked on July 15, 2018 at 10:16 PM

    Can I cancel my plan at any time?

  • Ashwin JotForm Support
    Replied on July 16, 2018 at 3:01 AM

    Yes you can cancel your subscription anytime you want. Please note that if you do not want your subscription to be renewed, you need to cancel your subscription anytime before your subscription renewal date. 

    Since you have paid through your PayPal account, you need to cancel subscription from your PayPal account. You may like to take a look at the following guide which should help you:   https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    Hope this helps.

    Do get back to us if you have any questions.