What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I set make the old version of My Forms page the default?

    Asked by corcorance on November 29, 2012 at 02:57 PM

    Each time I log in to jotform, it shows the new version -- I had been clicking on the pop up to switch back to the old version, but now when I try to do so, it swaps the link to hide the pop up instead of going back to the old version. So I'm stuck with the new version.  I have to do this each and every time I log in.

    We are in a critical crunch time, so I don't have time to figure out the new interface. I won't mind changing later, but right now it's too much extra effort to try to search for things that are no longer where I expect to find them. So could I please keep the old version as the default until things slow down?

    Thank you.

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    JotForm Support

    Answered by Mike_T on November 29, 2012 at 03:40 PM

    First of all, please accept our sincere apologies for the inconveniences you are facing due to our new My Forms interface. We are still working on some little improvements.

    I have tried to reproduce your issue, but I was not able to do so. The old style is saved fine here.

    I think that the problem may be related to the constantly cleared browser temporary files. Have you tried the form builder using some other browser, Google Chrome for example?

    Alternatively, you may bookmark the following link to the old style page:


    Thank you for using our service.

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    Answered by axcessinternet on December 02, 2012 at 02:41 AM

    Thanks for the link Mike.  Quick question, I used to have the Switch Back pop-up but I accidentally clicked "Do Not Show" and now it's gone - you guys really should remove that or make it a two step process.  I am able to get back to my old forms using the link above; however, the minute I click on the MY FORMS button it goes back to the new look, if I click on the Switch to New look from the old style (by using the link above) it does not show the "Switch Back" pop-up in the right hand corner.

    Any help would be greatly appreciated.  Although the new look is nice, going back and forth between the new look and old look to edit forms is a little annoying.

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    Answered by axcessinternet on December 02, 2012 at 02:59 AM

    Never mind Mike.  I figured it out, in order to get back the Switch to Old, I have to clear my browers history of everything including cookies for the last week.  I am back to the old now.

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    Answered by openstudiospress on February 04, 2013 at 03:04 PM

    FYI, your new forms page is pretty bad. It's very confusing to see the forms organized all at once...And, you can't see the limits (how many forms remain, and how much submissions and upload space remain). Hard to believe the latter has been left out. 

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    JotForm Support

    Answered by Mike_T on February 04, 2013 at 04:21 PM


    We are sorry for a negative experience with our new My Forms page. It is hard to accept new things, but we tried to build more intuitive and clean interface.

    Please note that you can still manage your forms by organizing them into different folder, and also use the Archive function.

    To view your limits click on the account icon.

    Thank you!

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    Answered by openstudiospress on February 05, 2013 at 11:12 AM

    Perhaps equally as hard to accept that your changes aren't for the better ;)

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    JotForm Support

    Answered by EduardoMendez on February 05, 2013 at 11:59 AM


    Thanks for your honest opinion! 

    We value the input of our users, in fact this feedback is what fuels the implementation of our new features.  However, as you can understand, not everyone will agree.  We understand this and are open to any constructive suggestions that you may have.  

    Thanks again for your feedback! 

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    Answered by openstudiospress on February 05, 2013 at 12:01 PM

    In the meantime, is there a way to revert my default "My Forms" page the old one without having to use a bookmarked archive? There is a button on the old one to switch to the new one, but not the other way around.

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    JotForm Support

    Answered by EduardoMendez on February 05, 2013 at 12:05 PM

    Hi there, 

    You can try this URL:


    Let me know if that helps!