File Upload - Extension Issue

  • bugra_cc
    Asked on July 16, 2018 at 5:24 AM

    Hi,


    I have added an "Upload" widget on one of my forms. I limited the file type to "doc,docx". When I try to upload a docx file using the widget, it doesn't allow, saying only "doc,docx" are allowed.

    After reading a few posts on JF Forum, I also tried adding uppercase versions of the extensions: "doc,docx,DOC,DOCX". Still didn't work.

    Could you please advise?

    Thanks!

    Page URL: https://form.jotform.com/81894069305969
  • Victoria_K
    Replied on July 16, 2018 at 9:15 AM

    Hello,

    I can suggest to include spaces after commas when specifying the extensions:

    1531746892screenshot6iyjc Screenshot 10

    Please let us know if the issue persists.

    Thank you.

  • bugra_cc
    Replied on July 17, 2018 at 5:09 AM

    Hi Victoria,

    That worked, thanks very much!