Disable Condition not working on "Edit" Approval Link?

  • HBSPASS
    Asked on July 16, 2018 at 7:57 AM

    Hi Jotform,

    I am having an issue with "Enable/Require" conditions. Basically I have a multi-tiered approval process which thanks to your help a while back is working perfectly. I am trying to Disable the 1st and 2nd stage fields of the Approval on subsequent steps, for example: On stage 2, only the Manager can enter details into stage 2 but he/she can see but not edit any of the information inputted on Stage 1. (<----This does not work)

    On stage 3, only the Budget Approver can enter details into stage 3 but he/she can see but not edit any of the information inputted on Stage 1 or 2. (<--- This works)

    1531741978disable problem on edit Screenshot 10

    The red highlight shows the conditions that appear to not work. Originally each Approval stage was seperated by Section collapse but I have removed these in the hopes that it may simplify problem seeking. I have added the link to the form below. 

    Any help on this would be greatly appreciated. Hope you are well.

    Best regards,

    Anthony, HBS PASS

  • Welvin Support Team Lead
    Replied on July 16, 2018 at 10:35 AM

    I checked, but I cannot seem to find the cause of this. I am doing further testing now. I'll keep you posted. 

  • Welvin Support Team Lead
    Replied on July 16, 2018 at 11:56 AM

    I just figured out that you're fetching values for IF ALL on the same field. This isn't working because the condition prioritizes the first on the list.

    I move the recommender as the first on the list, you'll see it is working now:

    https://eu.jotform.com/edit/4075499670024190693?requestFor=recommender

    ...but not the process:

    https://eu.jotform.com/edit/4075499670024190693?requestFor=process


    I am now trying a workaround by using calculation widget together with the get page URL widget. I'll keep you posted. 

  • HBSPASS
    Replied on July 17, 2018 at 9:41 AM

    Hi Welvin,

    I have figured out a solid work around for this thanks to your "Calculation Widget" comment above. I have simplified down the process and have it all working now 100%. 

    Thanks again for all your help. Can you close this query now as no further information is needed with regards to same.

    Best regards,

    Anthony, HBS PASS