Why is my forms printing only the last page?

  • FirstBaptistColumbusGA
    Asked on July 16, 2018 at 10:29 AM

    I have created two forms that are about 3 pages long each. I have added the Print Button to the Form. However, when the button is pushed to print the form you only, it only prints the last page.

    I have checked all the settings I know to check.



    Jotform Thread 1525697 Screenshot
  • Kiran Support Team Lead
    Replied on July 16, 2018 at 11:43 AM

    I have checked your JotForm and see that there are two forms in it. However, I do not see that there are no page breaks and print button added to it. Please try adding the print button to the form from the Submit button properties so that you should be able to print the form. Please refer to the guide below:

    https://www.jotform.com/help/24-Print-Button-on-Forms

    Please get back to us if you need any further assistance. We will be happy to help. 

  • FirstBaptistColumbusGA
    Replied on July 16, 2018 at 2:15 PM

    I think I posted my response in the wrong place. Here it is again:


    Because a mass email had gone out, I had to remove the PRINT button from the forms to keep people from trying to print when they couldn't. I had the print button on the forms and I had gone into the settings as instructed before. One of the answers was correct in that I did not have page breaks set so I will try that.

  • Kiran Support Team Lead
    Replied on July 16, 2018 at 2:29 PM

    No problem. Let us know if you still experience any issues to print the form after adding the page breaks. Please get back to us with the form ID/URL so that we can take a look and assist you further.

    Thanks!

  • FirstBaptistColumbusGA
    Replied on July 16, 2018 at 4:31 PM

    I went in and created the page breaks and added back the print button however it is still only printing part of the form. I added a screen shot of the pdf of the form that printed and below is the link to the actual form in jotform.

    https://form.jotform.com/81433029236149

    1531773050Screen Shot 2018 07 16 at 4 Screenshot 10

  • Victoria_K
    Replied on July 16, 2018 at 5:00 PM

    Hello,

    I have reviewed your form and noticed that it has related css code injected to hide form lines:

    1531774717screenshotvlv9s Screenshot 10

    Please clear the css area of the form and try to print the form afterwards.

    Related guide: How-to-Inject-Custom-CSS-Codes

    Thank you.