Request for password protected pages

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    primetours
    Asked on July 16, 2018 at 11:51 AM

    Is it possible to create password protected pages? In other words, our customers would have to enter a password in order to access Jotform?


  • Profile Image
    Jan
    Answered on July 16, 2018 at 12:34 PM

    UPDATE (August 20, 2019): Password protection feature is available now. 

    Here is how it works:

    1. Open the Form Builder and find the Enable Password Protection option under the Settings tab. 

    15662961281.png

    2. If you select this option, you should set a password for the form. If you don't set any password, the Enable Password Protection option will be unselected.

    1566296147Screen Shot 2019-08-20 at 10.4

    3. When you set a password for the form, a person who wants to open the form will see this page:

    1566296207Screen Shot 2019-08-20 at 10.5

    4. If the person enters the incorrect password, s/he cannot open the form and will see this warning:

    1566296231Screen Shot 2019-08-20 at 10.5

    5. If the person enters the correct password, s/he can open the form and submit it. However, if you (form owner) change the password after s/he opened the form, s/he cannot submit the form and will see this warning:

    1566296247Screen Shot 2019-08-20 at 10.5

    6. You can reset the password by clicking on the RESET PASSWORD button or unchecking the Enable Password Protection option.

    1566296263Screen Shot 2019-08-20 at 11.0

     

     

     

    We have a workaround where the form can only be accessed by a special link. Please check this guide: Allow-Jotform-to-Be-Filled-out-Only-by-Those-with-a-Special-Link.

    If you are referring to protecting the actual fields inside the form, then you may use the "Show and Hide Field" condition. The idea is to hide the other fields unless the condition is met. Here's an example:

    153175862007-17-9zoz7.png

    Please check these guides:
    How-to-Show-or-Hide-Fields-Base-on-User-s-Answer
    Hide-or-Show-Multiple-Fields-at-Once

    We also have a condition that allows you the user to skip pages. Here's a guide: How-to-Skip-Pages-Using-Conditional-Logic.

    Hope that helps. Thank you.

  • Profile Image
    nelly
    Answered on August 29, 2019 at 04:05 AM

    UPDATE: Password protection feature is available now. 

    Here is how it works:

    1. Open the Form Builder and find the Enable Password Protection option under the Settings tab. 

    15662961281.png

    2. If you select this option, you should set a password for the form. If you don't set any password, the Enable Password Protection option will be unselected.

    1566296147Screen Shot 2019-08-20 at 10.4

    3. When you set a password for the form, a person who wants to open the form will see this page:

    1566296207Screen Shot 2019-08-20 at 10.5

    4. If the person enters the incorrect password, s/he cannot open the form and will see this warning:

    1566296231Screen Shot 2019-08-20 at 10.5

    5. If the person enters the correct password, s/he can open the form and submit it. However, if you (form owner) change the password after s/he opened the form, s/he cannot submit the form and will see this warning:

    1566296247Screen Shot 2019-08-20 at 10.5

    6. You can reset the password by clicking on the RESET PASSWORD button or unchecking the Enable Password Protection option.

    1566296263Screen Shot 2019-08-20 at 11.0