Refund and cancel paid subscription.

  • tfcfutsal
    Asked on July 16, 2018 at 1:44 PM

    Hi, I decided to downgrade because at the moment i have no use for jotform. I downgraded a day after my payment was made, and i was hoping you guys would refund me since i wont be using the subscription at all for the whole month i was billed. 

     
    Thanks! 
     
    Jeff Merrifield
     
    Tecnica Futsal Club
    TFC Futsal
  • David JotForm Support Manager
    Replied on July 16, 2018 at 2:12 PM

    We have refunded the last payment of your Silver subscription, which is now cancelled. Your account is back to free.

    Open a new thread if you need anything else, we will be glad to assist you.