What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    how to display the text in html box

    Asked by andypenn on November 29, 2012 at 04:59 PM

    using a html box how to make the text visible on the form so when it is mailed to me  the text is included




    I need to have the whole form mailed to me as you see it

  • Profile Image

    Answered by jeanettebmz on November 29, 2012 at 05:46 PM

    Please go to the Submissions tab

    Then click on settings and select "Show headers and text"  as shown below:

  • Profile Image

    Answered by fxr on November 30, 2012 at 03:16 AM

    hi andypenn,

    If you have replied to this message via email, unfortunately we are unable to see your response.

    If it is important, can you please try replying again to the thread directly

    @ http://www.jotform.com/answers/152615-how-to-display-the-text-in-html-box#1



  • Profile Image

    Answered by andypenn on November 30, 2012 at 03:26 AM

    where do I find the submissions tab, I dont even reconise the page that you as an example.

    just to make sure we are talking about the same thing under "power tools" free "free text (html)" I have my  letter this is not information this is the form this will be printed so the form will need to have all the informtion that displayed on the screeen once mailed to me . at present all html text is not included onto the form , I cant find any settings to make it true or visable

  • Profile Image

    Answered by fxr on November 30, 2012 at 03:52 AM

    There is not a straightforward to enable to do that but, you can try copying and paste the code used in your Free Text (HTML) field.


    1. Open the Free Text (HTML) field by clicking the edit button, then click on the HTML button to open its code.

    2. Copy and paste this code somewhere, a notepad document is perfect.


    3. Close out of these dialogs and get back to the form editor.

    4. Open you email notification composer, but clicking on the Email Alerts icon and selecting the relevant notification name.

    This will give you an email composer i which you can setup exactly how you want your email notification email to look.

    You may find it more comfortable working with this editor as is to create an email notification that looks like your original form or if you want, you can open the HTML source code of the composition by clicking the HTML icon and pasting the contents of your HTML field into it.


    Unfortunately, this is not quite a straightforward process as some things on JotForm, but with a little patience and effort I am sure you can get the effect you want.


  • Profile Image

    Answered by andypenn on November 30, 2012 at 03:53 AM

    found the submission page but this has not done what is required it still only sends me the form section stuff IE: name , address, etc and not all that is visible from the viewers screen I need to have all the html text visible as well , using the link I send you , that is how I need the form to arrive in my mail box so that the whole lot can be printed, can this be done

  • Profile Image

    Answered by fxr on November 30, 2012 at 03:58 AM


    You have two options:

    1. Enable the Headers & text option as shown by Jeanette and download a pdf of the submission for printing.


    2. Work through the editing of your notiifcation email composition as I have described above.

  • Profile Image

    Answered by andypenn on November 30, 2012 at 04:07 AM

    ok thanks for that by now I think you know what I wish to acheive is there another way that this could be done. I cant seem to fomt txt boxes to look like a letter as the text , space or indent as is needed


    I need to see in my recieved mail  what you see on the link with the fiels filled of course

  • Profile Image

    Answered by fxr on November 30, 2012 at 04:21 AM

    Please try recreating it in the email composition editor.


    It works almost identically to the Free Text(HTML) field, if you can create that content in the Free Text HTML field, you can almost certainly recreate it in the email notification composition editor.

  • Profile Image

    Answered by andypenn on November 30, 2012 at 05:45 AM

    ok I think I can work with this Just one thing what can I use as separators I need to separate the name, address fields from the text so need some line spacing between have inserted some random txt and coloured it white but the test mail came in including the random text.

    what can I use that will space and will be invisable

  • Profile Image

    Answered by fxr on November 30, 2012 at 06:51 AM

    I am not quite sure what you mean?

    Can you  not just add a few blank lines by using the carriage return key?


  • Profile Image

    Answered by andypenn on November 30, 2012 at 04:12 PM

    no I dont seem to be able to do the obvious as it still groups all the text  that why I uised background coloured text to separate it does separate but the camaflarged text still comes in as black text

  • Profile Image
    JotForm Support

    Answered by jonathan on November 30, 2012 at 04:32 PM


    Please try to do it this way...

    add the break tag </br> while in text mode -- after adding the desired line breaks hit on Switch to HTML Mode. You can then use the Test Email button to check the result



    Please inform us if the result is still not what you need.