How can I reactivate my account?

  • Profile Image
    Russell Shaw 
    Asked on July 16, 2018 at 06:02 PM

    I have the email address  Attempting to do a reset of the password, which I never knew because I didn't set it up.  

    I have to get this working as I have several forms on my website that the emails won't come through from JotForm.

    If you have a paid version I would love to buy it, but I need to use this email address.

    Please help!  Thank you.


  • Profile Image
    Answered on July 16, 2018 at 07:14 PM

    Hello Russell,

    I have checked the information you provided and can see an active account. Please follow the next guide to reset your password: How-to-reset-the-password

    If you face any difficulties, please let us know.

    Thank you for contacting us!