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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can i change the acceptable formats for videos being submitted?

    Asked by disashter on November 29, 2012 at 05:47 PM

    i have a client soliciting video submissions, and they would like to only accept WAV, MP4, or QuickTime.

    are all of these accepted, and is there a way to specify that these are the ONLY formats accepted?

    thank you!! 

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    Answered by disashter on November 29, 2012 at 05:56 PM

    YAY!  i *think i have figured this out and fixed it myself...

    should anyone else have this question...  go into the settings of the "submit file" area, and you can change the acceptable file formats.  :) 

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    JotForm Support

    Answered by EduardoMendez on November 29, 2012 at 06:43 PM

    We are glad you got it!

    Let us know if you need further assistance! :)