Cannot access my account

  • Jade M Wheaton
    Asked on July 16, 2018 at 10:18 PM

    I was in the middle of creating a form when suddenly, I lost access. I created a new password and still could not log back in. No matter how many times I push to log in, nothing happens. 

  • John_Benson
    Replied on July 16, 2018 at 10:58 PM

    Sorry for the inconvenience.

    Your account got automatically suspended by our anti-phishing filter tool. Upon investigating your forms, I did not see any fields that violate our terms of use.

    I have whitelisted your form and activated your account back to good status.

    Contact us again if you need assistance.