My form was strangely autosuspended. Why?

  • Enisa
    Asked on July 16, 2018 at 10:48 PM
  • Kiran Support Team Lead
    Replied on July 17, 2018 at 12:30 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing. 

    I have checked your forms and they are clean and normal. I have activated your account and you should be able to access your forms normally. We are sorry for the trouble caused. 

    Thanks!

  • enisahot
    Replied on July 17, 2018 at 12:43 AM
    Thank you. There’s no phishing and I don’t collect any information that is against your terms of usage.
    Thank you.
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