Mistakenly delete submission

  • fmatthews9166
    Asked on July 17, 2018 at 9:14 AM

    Hi


    I think I mistakenly deleted my form. I usually receive a copy of the application to my email and I mistakenly deleted all my submissions. I wasn't worried because I thought I could access the form from my personal email account. Unfortunately now, when I open a submission from my email and attempt to open files that have been submitted, it doesn't open and it opens a page that says" files temporarily down"


    please help me out


    Thank you!

  • kubrasulukan JotForm UI Developer
    Replied on July 17, 2018 at 9:32 AM

    Hi,

    Please follow the guide that I wrote down.

    https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms

    It will show you how to restore the deleted submissions.

    If you have a problem, please let us know.