My account is saying "suspended"

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    kristen 
    Asked on July 17, 2018 at 11:13 AM

    I tried changing my password, which it allowed me to do, but the login is still saying my account is suspended. Please advise.

  • Profile Image
    BitiaP
    Answered on July 17, 2018 at 11:25 AM

    Upon review of your account I found form https://www.jotform.com/72563376878170 requesting Login Credentials.

    https://www.screencast.com/t/bE9R0EaTpgc 

    Which are sensitive, gathering this type of data in plain text fields will violate our Terms of use, as this is only allowed through encryption along database administration; and our forms do not provide this type of method. 

    The form mention above was deleted and your account has been reactivated.

    Thank you.