Account suspended

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    Leslie Hansen 
    Asked on July 17, 2018 at 12:33 PM


    My account has been suspended. Could you please say as to why it was suspended and how we can go about reactivating it. 

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    Answered on July 17, 2018 at 12:59 PM

     Upon review of your account I found forms , , and   were requesting  Social Security and Driver’s License Number.

    Please be aware that this is not allowed  because it's considered a phishing activity, which violates our Terms of Use 

    But it is allowed with the two mandatory widgets listed below:

    Here are some widgets you can add to the form (signature fields): 

    You can also add this Terms of use widget (for the agreement), if needed, 

    You had the signature field widget but were missing the Terms of use widget which is mandatory, these widgets have been added to your account, please be aware that you can modify the Terms of use widget to personalize it to your needs; your account has been reactivated, you may continue developing your forms.

    Thank you.