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Loubylou007Asked on July 17, 2018 at 1:13 PM
Hi
I have checked all my settings and they are all enabled but two people of completed the form today and it has not come back to me. This is the second time this has happened so not sure why it has stopped working
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AdrianReplied on July 17, 2018 at 1:56 PM
It looks like your question has been answered already on another thread that you have created about the same issue.
https://www.jotform.com/answers/1526891If you are still having problems, please give us more details on the issue.
- What is the Form URL that you are having problems with?
- Are you getting the submissions in the submissions page?
- If you are getting the submissions in the submissions page but not in your email, please check the Spam folder of your email.Related Guides:
https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
https://www.jotform.com/help/269-How-to-View-Form-Submissions
https://www.jotform.com/help/25-Setting-up-Email-Notifications