my forms disappeared

  • Profile Image
    avram
    Asked on February 28, 2011 at 08:57 AM

    Hi, Im a little bit alarmed, to say the least.

    I created some forms and now that Im logged in, I dont see them anymore.

    One form is working (I just tested it) another isnt working.

    Nonetheless, I dont see my forms here in my account.

    Can you help?
    Thanks

    Andrew Armano

    7865546088

    aarmano.csa@gmail.com

  • Profile Image
    DanielGriffin
    Answered on February 28, 2011 at 10:01 AM

    Hi Andrew,

    If you created the forms as a guest, then the system considers you to be a new user now that you have logged in.  But, don't worry.  If you still have the pages in your browser history then we can track down the form ID's.  Type www.jotform.com/form/ into your browser address bar and see if there are any forms in the history (they should look like that address but with an id on the end of it).  If you see them then you're in luck because you can use the id's to clone new copies.

    Try this once you have the ID of a form (the ID below is just an example, you should use the ID you find in your browser history)

    go to the form builder and select New Form.

    Thanks,

    Daniel

  • Profile Image
    videoslim
    Answered on November 15, 2011 at 10:31 AM

    I didn't create any forms last night -- and when I logged in again this morning all of our forms have disappeared.  I am panicking like crazy. 

  • Profile Image
    aytekin
    Answered on November 15, 2011 at 10:35 AM

    Don't panic. You are simply getting logged out. It is caused by login problems on our end. We are working on them.