What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform says my email does not exist??

    Asked by guest_23338109122041 on November 29, 2012 at 09:33 PM

    Hi there

    I have just received a notification from JotForm saying I've gotten a submission, but I wanted to go and change/edit some things on the form so I came on jotform.com to change it. However when I try to log in it says my email does not exist? Please advise.





    Chico Creations


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    Answered by guest_23338041929051 on November 29, 2012 at 09:54 PM

    I am having issues like this too. I am currently logged into JotForm and can see my forms but post as a guest on the forum.

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    Answered by jeanettebmz on November 29, 2012 at 10:37 PM


    I tried to recreate the problem but I was not able to .

    Can you please , clear your browser cache and try one more time?


    I have already answered to you on your own thread, but please do the same