Free version question

  • Lynda Scott
    Asked on July 17, 2018 at 8:33 PM

    Hello,

    Does the "100 monthly submissions" & "receive 3 monthly payments"  refer to how many people can complete & submit our forms online, and/or pay for something via a form we post each month?

    Love JotForm, by the way - Thanks!!


    Lynda Scott

  • Jan
    Replied on July 17, 2018 at 10:34 PM

    Yes, you are correct. The monthly submissions are the number of submissions you can receive per month. 

    The monthly payments refer to the number of payment submissions allowed per month. If your form is connected to a payment processor (like PayPal, Stripe, Authorize.Net), then when the user fills up the form and completed the payment, it is considered as a payment submission.

    The monthly reset happens every 1st day of the calendar month. For more information about the account usage, please check this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits.

    Hope that helps. Thank you.

  • Lynda Scott
    Replied on July 18, 2018 at 11:43 PM





    Yes very helpful answer - thank you so much!


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