What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having a problem with the feedback function returning a blank form

    Asked by m3networks on November 30, 2012 at 12:09 AM

    Hi I have a feedback form integrated on a WordPress website, and for some reason the form is returning a blank form. I am using Thesis 2.0 and the latest version of WordPress, would there be an issue with this set-up? When I test the form it works, and it works on other sites. I am wondering what would be the issue : The theme, the hosting? Version of Wordpress?

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    JotForm Support

    Answered by Welvin on November 30, 2012 at 04:46 AM


    This is maybe a conflict with the embed scripts of your forms. Please try using iframe format  to the form that is embedded in your wordpress sidebar. Please inform us for results.

    Thank you.

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    JotForm Founder

    Answered by aytekin on May 31, 2013 at 07:44 AM

    I know this thread was a long time ago but I wanted to post an update. We have just release a Wordpress plugin: JotForm Feedback Button. You can now add customizable feedback buttons to your web site more easily.