What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    paypal payment problems

    Asked by arayaGraphics on November 30, 2012 at 02:39 AM

    I have some paypal payment forms that are not working for the past few days.


    They are sending a notification email with no payment info. This has never happened before.


    Its very crutial for me to fix this asap for my client.


    Please advise.


    Also, how do I check when somebody replies to this message? I already sent a message and I haven't heard back yet.


    Is it possible to send a notification to help.on.its.way@gmail.com?


    Thank you,


    Dave A.

  • Profile Image

    Answered by fxr on November 30, 2012 at 03:29 AM

    Which of your forms are you have this trouble on?