Form users cannot read the fields properly on mobile device

  • Amarinda
    Asked on July 18, 2018 at 5:50 AM

    I had a complain that people cannot read my forms on their cellphone to big. Please advise.


  • Richie JotForm Support
    Replied on July 18, 2018 at 10:28 AM

    May we know if your form is embedded into your web page?

    If yes, can we have the web page URL, so that we can check it out?

    I tested your recent form edited and I can't seem to replicate the issue.

    Form users cannot read the fields properly on mobile device Image 1 Screenshot 20

    May we know what fields are not being read properly by your users?

    Thank you.