my login was suspended?

  • Richard A Paul
    Asked on July 18, 2018 at 12:58 PM

    my username is rpaul and it has been suspended i guess? I cant login 


    please advise


    Richard

  • roneet
    Replied on July 18, 2018 at 2:26 PM

    I have checked your account. One of your forms  is requesting sensitive data like credit card number. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please check our terms of use for more information on phishing forms. Your account is activated now.

    Collecting Sensitive Information. You may not use the JotForm Service to collect certain types of sensitive information, including but not limited to, credit card information and any type of login credentials. You may collect some sensitive information such as social security numbers or driver’s license numbers, passport number but you are required to use best security practices of JotForm, Inc. including SSL and Encrypted Forms features. You are solely responsible for compliance with any data protection and privacy laws and rules applicable to the sensitive information.

    Please refer to the guide below that can help you with more information on encrypted forms.

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Hope it helps!

    Thanks.