File Upload button not working in mobile

  • Gtechitu
    Asked on July 18, 2018 at 1:12 PM
    The send file button is not working in APP, before publishing the application it worked, after I published it on Google Play it does not work anymore, help me!
    Jotform Thread 1528196 Screenshot
  • Vanessa_T
    Replied on July 18, 2018 at 2:36 PM

    I've checked your form and it seems that you have already removed the File Upload button, as such, I could not check what went wrong on your form.

    I tried to clone your form and added a File Upload button and was able to successfully upload a file.

    File Upload button not working in mobile Image 10

    If you're still looking on using the File Upload field, can you please add it back to your form and test if the issue still persists? If it does, can you please give us more details as to what issue are you facing? Is there an error message? Please share a screenshot of the error that you got.