How to change payment method?

  • EFTAGforms
    Asked on July 18, 2018 at 7:12 PM

    I want to change the credit card for paying Jotform monthly subscription. When I go to 'Billing" it is a blank screen.

    Please fix so I can update my credit card.


    Jotform Thread 1528661 Screenshot
  • Jan
    Replied on July 18, 2018 at 9:27 PM

    We are currently not having any issues with our Account Billing page. Please log out from your account and restart your browser. After that, try it again.

    If the issue persists, try using another browser to check if it will work or not. If yes, then you might need to clear the cache of the non-working browser.

    Related guide: How-to-change-my-Payment-Method.

    If you are still having issues, please let us know. Thank you.