Problems with background image...

  • Profile Image
    stuart.perry
    Asked on February 28, 2011 at 10:22 AM

    I'm trying to setup a facebook form for a guy doing book plates. I'm having a lot of trouble formatting the form to accept the picture in a manner that's somewhat visually appeasing.

    This is the link to my form now:

    http://www.jotform.com/form/10550948203

     

    Not only is the formatting not going my way, the picture won't even show up on Facebook! I'll post the link below.

  • Profile Image
    liyam
    Answered on March 01, 2011 at 08:09 AM

    Hello, can you provide us the facebook URL that can be publicly viewed? I can't seem to view your facebook URL

    Thanks

  • Profile Image
    stuart.perry
    Answered on March 01, 2011 at 08:40 AM

    This is our facebook business page that we're testing the form on:

    http://www.facebook.com/pages/Rebel-Without-Applause/103174609748298

    Just Like the page, and if you want just unlike it after you check it out, its the only FBML tab on the left side.

  • Profile Image
    liyam
    Answered on March 01, 2011 at 08:58 AM

    Sorry, but I still can't view the page. Facebook's redirecting me to my home page. Is there maybe a group page that I should join to first before being able to view the form page?

    Thanks

  • Profile Image
    JotFormSupport
    Answered on March 03, 2011 at 03:20 AM

    Adding custom css for .form-all is killing the original form-all style in your form.

     

    In other words, adding background image hack is not working in facebook. 

  • Profile Image
    stuart.perry
    Answered on March 03, 2011 at 09:41 AM

    Then what would you suggest I do to get this graphic behind my form, this is crucial. If I need to pay for JotForm I will, but so far its been nothing but trouble and the support is far from optimal.

     

    Any suggestions?

  • Profile Image
    liyam
    Answered on March 04, 2011 at 03:22 AM

    OK, keep the .form-all CSS injection and add this one:

    .form-line { background: none; }

    Let me know if that works and that's how you want it to look like


    Update: I had to create my facebook page and replicate your form since I could not see your FB page. Is this what you wanted? 

  • Profile Image
    stuart.perry
    Answered on March 10, 2011 at 10:51 AM

    Wow yeah, that's what I'm going for. Now I'm just working on a better graphic. Thanks for the help!

  • Profile Image
    sarah lacanilao 
    Answered on November 06, 2014 at 12:53 AM

    no view background images

  • Profile Image
    ashwin_d
    Answered on November 06, 2014 at 01:51 AM

    Hello Sarah,

    What is your JotForm account username or the email address you used in your account profile? I am unable to find any details with your email address "sarz_eizen@yahoo.com"

    Alternatively you can also let is know your form ID / Form URL with which you are having this issue and we will take a look.

    Do get back to us with the details in a new thread by clicking on the following URL:  http://www.jotform.com/answers/answer.php? 

    Thank you!