What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Having a problem cloning my forms!!

    Asked by peppyuk on November 30, 2012 at 08:55 AM

    Hi,

    I seem unable to clone any of my forms. I end up with a flank form!

    Please could you advise.

    Kind regards

    Graham

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    Answered by pinoytech on November 30, 2012 at 09:08 AM

    Hi Graham,

    Sorry for the inconvenience that may have caused. As I've check your form, I found out that your account using domain jotformeu.com. Can you please log into your account using http://www.jotformeu.com/ and try to clone one of your form if the said issue still persists or not.

    Thank you!

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    Answered by peppyuk on November 30, 2012 at 09:41 AM

    Hi,

    Still seem to be havng problems. Unable to access form or do anything! Seems to be a glitch!

    Kind regards

    Graham

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    JotForm Support

    Answered by Goldo on November 30, 2012 at 11:34 AM

    I was able to clone some of your forms successfully. I've also noticed a lot of Clone forms in your account and when checked it seems to be a full form.

    Have you tried using a different browsers? Firefox or Chrome maybe?

    Please check and let me know if you are still having the issue.

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    Answered by peppyuk on November 30, 2012 at 12:16 PM

    I am unable to use Jotform at all now with Firefox. It will work with Internet Explorer.

    Any suggestions as to how I can get it working agian in Firefox? It has never been a problem until today!

    Thanks for your help.

    Graham

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    JotForm Support

    Answered by Welvin on November 30, 2012 at 01:33 PM

    Hi Graham,

    Have you tried clearing your browsers cache and or everything? From Download History to Site Preferences? Please do and let us know for results.

    Thank you.

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    Answered by peppyuk on November 30, 2012 at 01:47 PM

    Hi Welvin.

    That seems to have sorted it.

    Thank you to all you guys for your help.  It is very much appreciated.

    Have a good weekend

    Regards

    Graham

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    JotForm Support

    Answered by Welvin on November 30, 2012 at 01:48 PM

    Great! Please be sure to let us know if you encounter some other issues again. Thanks