Will autoresponder send the email whatever email entered?

  • MNExperience
    Asked on July 18, 2018 at 11:04 PM

    When looking at the autoresponse settings I noticed that it says "Recipient Email" and it gives me a drop down to choose from. It automatically chose "Seller 1 - Email", does this mean that whatever email gets entered into that field in the form will receive an autoresponse? 

    Jotform Thread 1528797 Screenshot
  • Kiran Support Team Lead
    Replied on July 19, 2018 at 1:21 AM

    Correct. Please note that the autoresponder is intended to send to the user who fills the form as a confirmation message. So, it is required to choose the email field on the form for the autoresponder. If you want to send an email to your own email address or change the email recipient, you may consider choosing notification. The following guide to explain the email settings might help you.

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    Hope this information helps!