Save problems

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    Asked on November 30, 2012 at 09:34 AM


    Since yesterday evening I've trouble saving the form while developing.

    "Automatic save" is very busy but it seems that this state will never stop.

    This is sad for me because I've added a lot of fields to my form. I've to start over again.

    I'm working with Chrome


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    Answered on November 30, 2012 at 11:23 AM

    If it's a form with a lot of fields then it may take time saving it but should not be that long. Have you tried a different browser? Firefox maybe?

    I've just tried to clone that form and was able to save it fine. It didn't take long.

    I've also cleared your form caches as it might help.

    Let me know.

  • Profile Image
    Answered on November 30, 2012 at 11:33 AM

    If it takes too long to save, you should probably first make sure to take regular backups of your forms. You can do this using the "Clone Form" feature on "My Forms" page. It is on the More button. Corruptions happened in large forms in the past when a save took too long and when connection is cut in the middle of the saving. 

    I checked our servers and they seem fine. Can you check again now? It could be a temporary load on the server.