How can we block a spam request?

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    PattiKelsey
    Asked on July 19, 2018 at 09:01 AM

    We are being bombarded by a company that keeps sending requests.

    Looking online, it is a known spammer and we would like to block them.

    Is it possible in your system.  A list of this is in our current inbox.


  • Profile Image
    AminaG
    Answered on July 19, 2018 at 10:04 AM

    I am sorry for the problem you are facing. I can offer several ways to get rid of this problem. 

    First of all, I would advise you to avoid showing up your email address in unprotective threads, as it definitely attracts the spammers. 

    However, one of the easiest ways to avoid the spammers is to allowing only unique emails to submit a notification to your inbox. Just have a look at the screenshot below. 

    1532008314email.png

    Next way to get rid of the spammers is to use Captcha. Here is the guide on how you can do that. 

    https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    Another option to avoid spammers is to block the IP address. You can use the ''Unique Submission'' to block multiple submissions from one system and one IP. Here is the guide to help you. 

    https://www.jotform.com/answers/484449-How-to-stop-spam-mail

    Please, let us know if you need further assistance. 

    Thank you for the question.