How long does it take to get the app back?

  • smowmag
    Asked on July 19, 2018 at 4:13 PM

    A client submitted an app for me and it still hasn't come through can you tell me what is the wait time to receive a file.

  • Jed_C
    Replied on July 19, 2018 at 6:23 PM

    You mean to say you haven't receive the form notification email yet, correct? If so, please try the suggestions in our guide here https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications and see if that helps.

    Looking forward for your response.