What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    ANother email regarding payment?

    Asked by hawkram on February 28, 2011 at 11:34 AM

    Please see below... I've been paying or subscribing for over a year.  I just input my new CC info last week, why am I getting all these emails regarding these?  Thanks.


    Dear Jason Herman, 

    You have currently reached the limits of your account. Your forms will be disabled Tuesday at 12pm EST. Free accounts are limited to 100 submissions per month. 

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm, 

    JotForm Team

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    JotForm Support

    Answered by liyam on March 01, 2011 at 05:51 AM


    I'll forward this matter and have this issue settled immediately.

    Sorry for this inconvenience.

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    JotForm Founder

    Answered by aytekin on March 01, 2011 at 10:32 AM

    Your account is currently fine. It is not scheduled to be downgraded any more. Since the counts are reset on the first day of every month.