I would like to know why my account is currently suspended

  • suwandika
    Asked on July 19, 2018 at 11:01 PM

    Hi Support,


    May i ask why my account is suspended?\


    Regards,


    Suwandika

  • Welvin Support Team Lead
    Replied on July 20, 2018 at 2:46 AM

    Your forms are originally tagged as phishing due to the password field. That is why our form reviewer team has suspended your account. However, looking further into your forms, I see the password field is used conditionally. 

    I have reactivated your account, but I would suggest renaming the field not to mention the term Password. Use something, Enter Authentication. 

  • franklin merritt
    Replied on July 20, 2018 at 2:50 AM

    dear sir,


    why my account is suspended ?


    Please look into the matter urgently.


    thanks & regards

    Franklin Merritt

  • Welvin Support Team Lead
    Replied on July 20, 2018 at 3:58 AM

    I have already reactivated your account. Please check and follow my recommendation to change the term "password" to "Enter Authentication", of course using your current language.