How do I put Site Catalyst tracking code on the forms?

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    Asked on November 30, 2012 at 02:01 PM

    Our website tracks everything through Adobe's site catalyst.  We normally place code on the first, second and thank you page of each form to track what the users did on the website.  How do I do this with jotform?


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    Answered on November 30, 2012 at 02:09 PM


    Can you please show us an example of these tracking codes? Is there an option to use a tracking pixel as opposed to script tracking codes?

    Also, we'd like to see the page where the form/s are embedded so we can recommend the best way to go about this.


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    Answered on November 30, 2012 at 02:12 PM

    It would look something like:

    <!-- SiteCatalyst code version: H.25.2.
    Copyright 1996-2012 Adobe, Inc. All Rights Reserved
    More info available at -->
    <img src="//site" height="1" width="1" alt="" />
    <!-- End SiteCatalyst code version: H.25.2. -->

    s.pageName="food:home" s.server="""food" s.prop1="food" s.prop2="food" s.prop6=s.eVar6="not logged in" s.prop9=s.eVar9="english" /* Conversion Variables */

    /* Conversion Variables */"event3"
    /* Hierarchy Variables */

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    Answered on November 30, 2012 at 02:51 PM

    The first part of your codes looks like a tracking pixel. I am not too sure if only that will suffice but if so, then you can easily embed it to your form using the Free Text (HTML) tool.

    But like I said, we are not sure if the tracking pixels are enough. Would you mind contacting Adobe about this?

    If full tracking codes are required to make tracking work, then you'll have to embed the tracking codes on a webpage together with your forms' full source codes.