Is there a way to add someone to a black list?

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    yogaconchicca
    Asked on July 20, 2018 at 05:51 AM

    Hello is there a way to enable a black list for email sender? there is a stalker who sent always same messages and i'd like to block his email address to send messages via jotform thanks

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    Kevin_G
    Answered on July 20, 2018 at 09:40 AM

    Unfortunately, it's not possible to block users based on email address, you may only limit the submissions on your form based on a question, on this case it should be the email address. Here's the guide: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    You may also provide us the submitter's IP address and we will block it on our end so he cannot access Jotform anymore.