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DeesupAsked on July 20, 2018 at 7:25 AM
From bronze to silver
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Kevin Support Team LeadReplied on July 20, 2018 at 10:27 AM
Sorry, I'm not sure if I understood your question, you used "Downgrade account" in your title, but then you said "From bronze to silver", that's actually an upgrade.
Anyhow, if you want to upgrade you may follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account
If you need to downgrade your account back to free, then you may follow these guides:
https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Thanks.