PayPal Things don't appear to be working at the moment. Please try again later

  • CARRListing
    Asked on July 20, 2018 at 10:36 AM

    Hi, I have integrated PayPal into three forms, this is the newest, on testing the form I am getting an error message saying:

    Things don't appear to be working at the moment. Please try again later

    Also the check box for terms and conditions is almost invisible and the check needs to be white if possible

    Thanks


  • Kevin Support Team Lead
    Replied on July 20, 2018 at 12:01 PM

    The error with PayPal happens since the PayPal account used is invalid, you need to use your PayPal email address in order to successfully receive payments: 

    1532102438screenshot 01 Screenshot 10

    The second issue can be resolved by injecting the code below to the widget: 

    .icheckbox_minimal, .icheckbox_minimal.checked.hover{

            border: 1px solid #FFFFFF !important; 

    }

    Guide: https://www.jotform.com/help/428-How-to-Inject-CSS-Codes-to-Widgets 

    I hope this helps. 

  • CARRListing
    Replied on July 20, 2018 at 12:34 PM

    Hi, the PayPal address was incorrect, don't I feel stupid ha ha

    the code for the check box doesn't work though. I need the box to have a white outline so it can be seen and when checked the check mark is white please, that would be great if you can help! 

    Thank you I appreciate it

  • Kevin Support Team Lead
    Replied on July 20, 2018 at 1:08 PM

    I have checked your form and noticed you have not injected the code to the widget: 

    1532106417screenshot 01 Screenshot 10

    I have tested it on my end and it worked. Anyhow, you may just change the widget's theme, selecting the light theme should help. 

    1532106473screenshot 01 Screenshot 21

    Result: https://form.jotform.com/82004831982961 

    I hope this helps. 

  • CARRListing
    Replied on July 20, 2018 at 1:40 PM

    Excellent all is working well, thank you very much for your help, have a great day