PayPal Things don't appear to be working at the moment. Please try again later

  • Profile Image
    CARRListing
    Asked on July 20, 2018 at 10:36 AM

    Hi, I have integrated PayPal into three forms, this is the newest, on testing the form I am getting an error message saying:

    Things don't appear to be working at the moment. Please try again later

    Also the check box for terms and conditions is almost invisible and the check needs to be white if possible

    Thanks


  • Profile Image
    Kevin_G
    Answered on July 20, 2018 at 12:01 PM

    The error with PayPal happens since the PayPal account used is invalid, you need to use your PayPal email address in order to successfully receive payments: 

    1532102438screenshot_01.png

    The second issue can be resolved by injecting the code below to the widget: 

    .icheckbox_minimal, .icheckbox_minimal.checked.hover{

            border: 1px solid #FFFFFF !important; 

    }

    Guide: https://www.jotform.com/help/428-How-to-Inject-CSS-Codes-to-Widgets 

    I hope this helps. 

  • Profile Image
    CARRListing
    Answered on July 20, 2018 at 12:34 PM

    Hi, the PayPal address was incorrect, don't I feel stupid ha ha

    the code for the check box doesn't work though. I need the box to have a white outline so it can be seen and when checked the check mark is white please, that would be great if you can help! 

    Thank you I appreciate it

  • Profile Image
    Kevin_G
    Answered on July 20, 2018 at 01:08 PM

    I have checked your form and noticed you have not injected the code to the widget: 

    1532106417screenshot_01.png

    I have tested it on my end and it worked. Anyhow, you may just change the widget's theme, selecting the light theme should help. 

    1532106473screenshot_01.png

    Result: https://form.jotform.com/82004831982961 

    I hope this helps. 

  • Profile Image
    CARRListing
    Answered on July 20, 2018 at 01:40 PM

    Excellent all is working well, thank you very much for your help, have a great day