What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why was my account upgraded?

    Asked by midwestern on November 30, 2012 at 03:37 PM

    Received an email saying that my account was upgraded.

     

    Congratulations! Your JotForm account has been upgraded to JotForm Premium Monthly:
    http://www.jotform.com/myaccount/

    If you have any questions, please feel free to contact us.http://www.jotform.com/contact/

     

    Why?  And this does not specify which account; I think is the midwestern one, since that is where the link took me.  I set up acounts for all sorts of businesses.  Please clarify.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 30, 2012 at 04:32 PM

    Hello,

    Your account is on free status on our end. The link took you to your account because you are logged in as midwestern on your browser.

    May I ask for the email addess to which this upgrade confirmation was sent?

    Thanks!