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ActiveResistanceTrainingAsked on July 20, 2018 at 3:44 PM
I have a few questions about jotform on my FB page
I have 3 forms Newsletter - Contact Terri - Consultation RequestJot form only allows me one FB menu item? Are people smart enough to click the wheel icon to select a form? I thought Id be able to add an fb menu link for each contact method but have them all end up in the same form in aweber.
And can someone fill one out to see if you get subscribed ot my aweber list? i'll remove you - but all my friends are already on my list -
Richie JotForm SupportReplied on July 20, 2018 at 3:59 PM
I'm not sure I understood your questions correctly. When I viewed your Facebook page, I can see the links to the form clearly.
May we know the form that you want us to fill up?
Thank you.
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ActiveResistanceTrainingReplied on July 20, 2018 at 4:41 PM
Hi! I have 3 forms I need to add to facebook...
Contact , Newsletter, and Consultation Request - Contact Terri is the one that shows
I have 3 forms...the jotform fb admin of the contact terri menu item only allows me to choose ONE form to add to the menu item from the 3 forms Ive created.
When I try to add additional menu items, one per form, back in the jotform creation process the drop down doesnt allow me to choose my page again to add a new, separate menu item to FB
i did manage to test it - it works w aweber and adds it to my list.
but I need 3 different menu items with jotforms, not just one.
also - thejotform menu item here on my page is the Contact Terri - the other ones are another app. -
ActiveResistanceTrainingReplied on July 20, 2018 at 4:43 PMHi! Right...But I need to display 3 different forms but when I try to do
that i dont get another option to add another separate menu item -
I see a wheel icon in my fb to toggle between forms for display - but when
i tried to add 3 separate items for 3 separate forms - jotform already
shows my page as having been added to my fb page - make sense?
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Richie JotForm SupportReplied on July 20, 2018 at 5:07 PM
To clarify, you wanted to add another form into your Facebook page? Do note that Facebook had a recent update that would not allow adding custom Tabs into pages that has less than 2000 followers.
Article-https://developers.facebook.com/docs/pages/tabs?__mref=message_bubble
Maybe this is the reason why it won't allow you to add more items.
Hope this information helps.
Thank you.
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ActiveResistanceTrainingReplied on July 20, 2018 at 5:42 PM
No, Im sorry. I have over 2000 followers. The FB jot form admin here only lets me toggle through the 3 different forms in the ONE menu item.
I need 3 separate FB menu items one for each form.
And here in jot forms back end....
When i try to select the FB page to add a different form as a separate menu item jotform doesnt list the page I need to install the menu item on - -
ActiveResistanceTrainingReplied on July 20, 2018 at 5:43 PMI have more than 2 thousand followers and its jotform that doesnt allow
menthe option to select my page in the jotform admin. It allowed me to
select my page once.
Jotform on fb has a toggle wheel that allows mento select a different form
for the ONE menu item but jotform doesnt let me select my page in so i can
add additional menu items
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Jed_CReplied on July 20, 2018 at 7:04 PM
I have escalated this to our L2 team to further clarify as I'm not sure if Jotform is limited to 1 facebook tab only. We will notify you here once an update is available. Thank you for your patience.
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ActiveResistanceTrainingReplied on July 20, 2018 at 7:43 PMThank you for your response. Looking forward to it!
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ActiveResistanceTrainingReplied on July 23, 2018 at 12:12 PM
Hey there, Im hoping for an answer regarding the amount of facebook tabs I can have I really need one tab per form on my facebook page. Is it possible?
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Richie JotForm SupportReplied on July 23, 2018 at 1:29 PM
Unfortunately, our JotForm Tab app for Facebook doesn't support it yet but would be a good feature request.
You can use the custom iframe app for multiple tabs https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-Hope this information helps.
Thank you.
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ActiveResistanceTrainingReplied on July 25, 2018 at 12:18 PM
Thanks I'll give this a try!
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ActiveResistanceTrainingReplied on July 25, 2018 at 12:56 PM
This worked great - thank you so much!
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Richie JotForm SupportReplied on July 25, 2018 at 1:02 PM
On behalf of my colleagues, you're welcome.
Please let us know, if you need further assistance.
Thank you.