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Ken JacobiAsked on July 20, 2018 at 5:42 PM
I just found out my account has been suspended and was wondering why?
Thanks for your help.
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Bitia JotForm SupportReplied on July 20, 2018 at 5:52 PM
I will be glad to help you, can you please provide me either the email linked to your account or your username?
Since the account I found is active.
Thank you.
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Ken JacobiReplied on July 22, 2018 at 2:43 PMUsername is kenj1965 and email is kenj1965@aol.com.
Thanks.
Sent from my iPhone
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Vanessa_TReplied on July 22, 2018 at 3:10 PM
Your account has been suspended due to one of your forms collecting credit card information which is against our Terms of Use.
In order for me to re-activate your account, I have now removed the credit card related fields.