Fillable PDF: Time field shows "0" instead of "AM" in the AM/PM dropdown option

  • Jonneke
    Asked on July 20, 2018 at 5:47 PM

    When I create an interactive PDF off my JotForm, the drop down changes the 'AM' option to a '0'. How can I change that? 

    Jotform Thread 1530847 Screenshot
  • Vanessa_T
    Replied on July 20, 2018 at 7:40 PM

    I've cloned your form and created a fillable PDF, and unfortunately, I am also experiencing the same issue. I even tried to enable the Time option within the Date field however, it is not being displayed on the PDF. With the data that I have gathered, let me forward this to our level 2 so they may have a closer look on it. You will be notified here once we get an update.

  • Vanessa_T
    Replied on July 20, 2018 at 7:45 PM

    In the meantime, may I suggest that you use the 24 hour time format instead. Simply click on your Time field, then click the gear icon, select Options on the left panel, then select Time Form = 24 Hour.

    Fillable PDF: Time field shows 0 instead of AM in the AM/PM dropdown option Image 10

  • Jonneke
    Replied on July 23, 2018 at 10:43 AM
    Hi Vanessa,

    Thank you for that suggestion. We will do that for the time being, but please let us know if you come up with a permanent solution.

    Thanks!

    Jonneke

    ...
  • luisvcsilva
    Replied on July 23, 2018 at 11:46 AM

    Ok Jonneke, we'll notify you via this thread you once we have an update regarding this issue.

    Thanks.

  • NeilVicente
    Replied on July 24, 2018 at 9:02 AM

    This is fixed now.

    Can you please try again?

    Do let us know if you require further assistance.