cant log in

  • Allen Woods
    Asked on July 20, 2018 at 7:29 PM

    i forgot my password and i requested to reset it and change it which i did but now it wont let me log in and says my account is suspended ?

  • Bitia JotForm Support
    Replied on July 20, 2018 at 7:40 PM

    Upon review of your account we found that form https://www.jotform.com/60408092816152  was automatically suspended(autosuspended).

    I have checked your account and it is auto suspended by our Phishing Detector tool. We have Phishing Detector that allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc.

    Since I didn't find any delictive activity within your forms I have reactivated your account.


    Most likely our Phishing Detector autosuspended your account because of Title me forms and Untitled form.

    More about JotForm terms of use you can find here: http://www.jotform.com/terms/ 

    Thank you.