What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My forms are not saving

    Asked by modulicious on November 30, 2012 at 09:33 PM


    I have tried for half an hour to edit some forms.

    the save icon just circles and circles

    Please let me know what the fix is for this.



  • Profile Image
    JotForm Support

    Answered by abajan on November 30, 2012 at 10:07 PM

    Hi Paul

    In which browser are you experiencing this?


  • Profile Image

    Answered by jackiesheller on December 02, 2012 at 05:43 PM

    Having the same problem across all browsers. Also tried clearing cache. 

  • Profile Image
    JotForm Support

    Answered by jonathan on December 02, 2012 at 06:32 PM


    Hi, if I got it correctly, we discuss about your latest concern via chat and we found out that it had to do with the glitch on the filepicker.io field on the form.

    I have checked the form you mentioned, and the last time I did, I think you had removed the filepicker.io field already and replaced it with another upload field because I was able to open the form and see the form working.

    In any case, there is already a ticket submitted on the filepicker.io problem here

    I actually had added already your same issue into that ticket. You will be inform once this glitch is fixed.