What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Spam filters

    Asked by planetinkusa on February 28, 2011 at 01:23 PM


    I am using JOT for the first time and I have found that it worked for the first few weeks then stopped

    Is there a possibility that my spam filter is set to high,  What happened?

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    JotForm Support

    Answered by obi-wan on February 28, 2011 at 03:07 PM

    I made a test submission to one of your forms and could see it in your submissions. In our e-mail logs it seems that a notification mail is sent to you. If you did not get any notification mail, you may check your spam mails, spam settings or at further stage you may ask to your e-mail provider about this situation (In case I can send you your mail logs). At the moment your account status is normal and none of submission qoutas are exceed. If you still have problem, could you please describe your problem more in more details.